Senior help for Salt Lake County families
Helping you help the parents who raised you.
Memory changes, scam calls, Medicare, legal papers, a house that's getting harder to manage. You don't have to figure it out alone. We connect families with trusted local help and the professionals who can answer the hard questions.
Free to use. No sales pitch. Just answers and an advocate in your corner.
Worried about something right now?
- 1-800-371-7897Abuse, neglect, or money being taken (Adult Protective Services)
- 877-908-3360Possible scam or fraud (AARP Fraud Watch, free)
- 385-468-3200Any senior question (SL County Aging & Adult Services)
- 800-272-3900Memory or dementia concerns (Alzheimer's Association, 24/7)
Who we serve
Built for the people doing the worrying, and the planning.
Adult children in their 40s, 50s, and 60s
Mom has fallen again, there's a cash withdrawal you can't explain, or Dad is paying for insurance policies no one knew about. You're juggling work and family, and you need clear next steps, fast.
Older adults planning ahead
Many people in their 60s and early 70s are online and want to stay independent on their own terms, with their paperwork, finances, and housing in order before a crisis.
Spouses and caregivers
Caring for a husband, wife, or relative is a full-time job. We point you to respite, support groups, and practical help so you can keep going.
What families ask us about
Every challenge of getting older, in one place.
Pick a topic for warning signs to watch for, practical first steps, and who to call in Salt Lake County.
Memory changes
What's normal aging, what isn't, and how to start the conversation.
Learn moreScams & fraud
Phone, romance, contractor, and insurance scams, plus a monthly money check.
Learn moreLegal & estate papers
Wills, powers of attorney, and healthcare directives under Utah law.
Learn moreMedicare & health
Choosing plans, billing errors, and coordinating doctors and medications.
Learn morePaying for care
What care really costs, Medicaid basics, and benefits people miss.
Learn moreFalls & coming home
After a fall, a hospital stay, or surgery, and making home safer.
Learn moreAssisted living & housing
Choosing assisted living in Utah, paying for it, and the family home.
Learn moreCaregiver support
Respite, support groups, and avoiding burnout.
Learn moreWhy this matters
Scammers already know your parents are online.
reported lost to fraud by Americans age 60 and older in 2025, up 59% from the year before.
average reported loss for an older victim. More than 12,000 lost over $100,000.
U.S. adults 65 and older now use the internet, which is why protection has to include them, not just their kids.
How it works
From "I don't know where to start" to a plan.
Tell us what's going on
Use the free "Where do I start?" tool or send a quick note. No forms to sign, no obligation.
Get vetted local options
We point you to the right Salt Lake County programs, many of them free, and explain who qualifies.
Learn from the experts
Attend workshops presented by attorneys, Medicare counselors, care managers, and other specialists.
Have an advocate
When decisions get big, like a move or a sale, you'll have someone on your family's side.
Workshops
Straight answers from the people who do this every day.
Each session is hosted by us and presented by a professional in that field: an elder law attorney on powers of attorney, a certified Medicare counselor on plan choices, a fraud specialist on today's scams. In person in Salt Lake County and online. Every attendee leaves with a printable takeaway.
- Protecting a parent's money from scams and exploitation
- After a fall: from the hospital back home
- Choosing assisted living in Utah
- Wills, trusts, and powers of attorney in Utah
Why I started this
It started with my own mother.
"My mom has had several falls that required surgery. A contractor she hired had her withdraw $9,000 in cash. Then I found five life insurance policies and a string of monthly charity payments on her bank statement. If it can happen in my family, it can happen in yours."
Jeff Marchant is a Salt Lake County Realtor with Marchant Real Estate Group at eXp Realty, and a son who is helping his mother through falls and financial exploitation while preparing for the possibility of assisted living. The help here is free whether or not you ever buy or sell a home. If a move does become part of the plan, you'll already know who's on your side, and we'll always tell you up front when a real estate service is involved.
Free tools
Practical help you can use tonight.
Where do I start?
Check off what's worrying you and get a personalized action plan with local phone numbers.
Open the toolIs this a scam?
Answer six quick questions about a suspicious call, text, or email before anyone sends money.
Check a messageMonthly money check
A 10-minute bank statement review that catches cash withdrawals, new payees, and duplicate insurance.
Start the checkCommon questions
Questions families in Salt Lake County ask us.
Serving Salt Lake City, West Valley City, West Jordan, Sandy, South Jordan, Draper, Murray, Taylorsville, Millcreek, Holladay, Cottonwood Heights, Herriman, Riverton, Midvale, Kearns, Magna, and every community in between.
Is Assistance 4 Utah Seniors free to use?
Yes. Guidance, tools, checklists, and workshops are free. You never need to buy or sell a home or hire anyone to use them.
What areas do you serve?
We currently serve all of Salt Lake County, Utah, including Salt Lake City, West Valley City, West Jordan, Sandy, South Jordan, Draper, Murray, Taylorsville, Millcreek, Holladay, Cottonwood Heights, Herriman, Riverton, Midvale, Kearns, and Magna. We plan to expand to Davis, Utah, Tooele, and Summit counties.
Who do I call if I think my parent is being scammed in Utah?
If money was sent, call the bank's fraud line right away. To report financial exploitation of a vulnerable adult, call Utah Adult Protective Services at 1-800-371-7897. The National Elder Fraud Hotline at 833-372-8311 can help you file a report, and the AARP Fraud Watch Helpline at 877-908-3360 offers free guidance.
Where can seniors get free legal help in Salt Lake County?
Utah Legal Services' Senior Law Project provides free civil legal help to Salt Lake County residents age 60 and older, including housing, benefits, consumer issues, and wills. Call 801-328-8891.
How can I tell if my parent's memory loss is more than normal aging?
Watch for repeated questions, unpaid bills, getting lost on familiar routes, and missed medications. Keep a dated log and start with their doctor, since some causes of confusion are treatable. The Alzheimer's Association 24/7 helpline is 800-272-3900.
My parent is paying for several life insurance policies. What should I do?
Don't cancel anything yet. Gather every policy and agent name, then call the Utah Insurance Department's Life and Annuity line at 801-957-9290. Staff will review policies with you by appointment. If an agent misled your parent, you can file a complaint or call the insurance fraud hotline at 844-373-0233.
How do I choose an assisted living facility in Salt Lake County?
Utah licenses assisted living as Type I, for residents who need limited help and can leave the building on their own in an emergency, or Type II, for residents who need more care. Confirm the license and inspection history with Utah DLBC at 801-273-2994, get the full monthly price in writing, and ask what happens if care needs increase. Medicare generally doesn't pay for assisted living.
Do I have to work with a Realtor to get help?
No. This resource was founded by Jeff Marchant, a licensed Utah Realtor with Marchant Real Estate Group at eXp Realty, but the help is free whether or not your family ever buys or sells a home. If a real estate service is ever involved, we'll tell you up front. When your family is ready to talk about selling a home or finding the next one, you can reach Jeff at 801-255-8850.
Not sure what you need yet? That's normal.
Send a few lines about what's happening with your parent, and we'll reply with a short list of next steps and local contacts.